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Location
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Orlando, FL, US
Eric Nieves
October 30, 2025 at 7:21 pmOn Saturday, October 25th at 9 a.m., my wife and I visited Vitalounge at Turkey Lake for IV therapy with Vitamin C and a few additional vitamins. Unfortunately, our experience was extremely concerning and unprofessional.
From the moment we arrived, it was clear that the staff lacked proper training and experience in administering IVs. I am in the healthcare industry and can confidently say that the individuals performing these procedures did not appear to meet the qualifications or follow the safety protocols required by Florida law.
After paying close to $500 for two IVs, my blood pressure was recorded at 160/111, yet the staff proceeded with the IV. I specifically told the young woman not to use my left arm because it’s difficult to find a vein there, but she ignored me and kept probing until she gave up. She then switched to my right arm, even though I told her I wasn’t feeling well and needed to lie down. Despite my warning about using small veins for 25,000 mg of Vitamin C, she continued — and shortly afterward, I lost consciousness.
Paramedics were called, and I was transported to Dr. Phillips Hospital, where the nurse immediately noticed that the IV line placed by Vitalounge was still wide open. The nurse removed it right away, noting that leaving a line open like that could have led to a serious infection. I was hospitalized for three days.
Throughout this ordeal, no one from Vitalounge ever called to check on my condition. When I reached out after being discharged to request a refund (since neither I nor my wife received the IV service), the person I spoke with refused to provide her name and declined to issue a refund. She only provided a generic email address for “corporate” and refused to identify any manager.
This experience was unacceptable, unsafe, and unprofessional. I strongly urge the Florida Department of Health to inspect this facility. Patients deserve to feel safe and cared for — not put at risk due to poor training and negligence.